Data Protection Office

Privacy &
Information Security.

This policy outlines how Zenda Logistics Limited collects, protects, and manages data in compliance with the Kenya Data Protection Act and international logistics standards.

01

Information We Collect

  • Personal: Contact Name, Phone, Email, Company ID.
  • Logistics: Pick-up/Drop-off coordinates, Cargo manifest, and Vehicle Telematics.
  • Digital: IP address, device type, and cookies for portal security.
02

Usage & Fleet Telematics

Data is processed exclusively for the execution of logistics contracts. For security purposes, our vehicles transmit real-time GPS and speed data. This data is used to:

Route Optimization
Cargo Security Tracking
NTSA Compliance
Delivery Validation

Security Infrastructure

Encryption

All digital communications and cloud-stored manifests are protected with 256-bit SSL encryption.

Access Control

Access to client delivery history is strictly limited to authorized dispatch managers and the client's verified representatives.

Your Rights

Under the Data Protection Act, you have the right to access, rectify, or request the deletion of your personal data. You may also object to the processing of your data for marketing purposes.

Data Controller: Zenda Logistics Ltd
privacy@zendalogistics.com

Last Reviewed: April 2026 • Policy ID: ZEN-PRIV-2026